FAQ & RETURN POLICIES

HOW LONG WILL IT TAKE FOR MY ITEM(S) TO BE SHIPPED? 

 Please allow 1-2 business days for all orders to be processed and fulfilled.Once you've received your tracking number, please allow 24-48 hours for the tracking number to start updating. 

I NEED TO INITIATE AN EXCHANGE - WHAT DO I DO?

Please email shopessen2e@gmail.com for all RETURNS

In your return request email, be sure to include your order number & the name(s) of the item(s) you would like to return. 

WE ONLY ACCEPT RETURNS FOR STORE CREDIT OR EXCHANGE.  

ALL the items returned must have their original tags, contain no stains, must be odor-less, and be in their original conditions. 

All returned items are inspected thoroughly. If a returned item is found to be used when received, your store credit will be rendered void. Customers are responsible for return shipping costs for any items found to be damaged/used..